Questions and answers about OMNITRACKER Windows User Interface ↦ Standard software
Start a print task with the mail merge feature. The OMNITRACKER becomes unresponsive while MS Word is opened and loads the data. When closing MS Word after the printing, the interface is freed and the OMNITRACKER Client becomes responsive.
At some clients it might happen, that the Client does not become responsive again.
The reason for this effect is that the interface is not completely freed due to restrictive Trust Settings in Word. Please proceed on all affected clients with the following steps: